About WhichMedicine
Last updated: 24 October 2026
Our Purpose
WhichMedicine was created to help Australians quickly find appropriate over-the-counter solutions for common health concerns. We understand that navigating the pharmacy aisle can be overwhelming, and our goal is to simplify that process with clear, accessible information.
What We Do
Our platform provides comprehensive medicine guides, product comparisons, and an AI-powered symptom checker to:
- Assess your reported symptoms through guided questions
- Provide recommendations for OTC products available in Australian pharmacies
- Offer general health information and self-care advice
- Help you understand when to seek professional medical care
AI-Powered Technology
The symptom checker uses your answers to generate general information about symptoms, self-care and OTC options. When AI is enabled, a language model generates the response. It can make mistakes and does not verify each answer against a live medical database.
Important: Suggestions from the checker should be verified with a qualified pharmacist or doctor before use. AI technology, while advanced, cannot replace professional medical judgment.
How It Works
Select Your Symptoms
Browse by body part or search for specific symptoms
Answer Questions
Provide information about your symptoms and health profile
Get Recommendations
Receive personalised suggestions for OTC products and self-care
Consult a Professional
Always verify recommendations with your pharmacist or doctor
We Are Not Medical Professionals
WhichMedicine is an informational tool only. We do not provide medical diagnoses, prescriptions, or professional medical advice. Always consult qualified healthcare professionals for medical decisions.
Our AI Technology
How Our AI Works
When AI is enabled, the checker sends the symptom and health-profile information you provide to the configured AI service to generate a response. This is not an assessment by a pharmacist or doctor. Do not use it to diagnose a condition or decide whether a medicine is safe for you.
AI Limitations
While our AI is sophisticated, it has limitations. It cannot physically examine you, order tests, or account for all individual medical complexities. The AI provides general guidance that must be validated by healthcare professionals who can assess your complete medical situation.
Information Can Change
AI output can be incomplete or out of date. Check the medicine label and ask your pharmacist or doctor before acting on a suggestion, including when a response sounds confident.
Our Commitment
Free to Use
WhichMedicine is free to use. Some pages include affiliate links that may earn us a commission when you buy from a retailer. Read our Editorial Policy for our sourcing approach and affiliate policy.
Accuracy and Quality
Guides are published under the WhichMedicine Editorial Team byline and use AI assistance for research and drafting. References let you consult the source information. This byline does not indicate professional medical qualifications or clinical review. Please report possible errors through our contact form.
Privacy Protection
Read our Privacy Policy for how information is collected and handled, including when using the symptom checker. Avoid entering identifying details in symptom descriptions.
Contact Us
We welcome your feedback, questions, and suggestions. Please reach out through our contact form.
Thank you for trusting WhichMedicine as part of your health information journey. Remember, we are here to inform and guide, but your healthcare professionals are your best resource for medical decisions.