Guides

About WhichMedicine

Last updated: 30 November 2025

Our Purpose

WhichMedicine was created to help Australians quickly find appropriate over-the-counter solutions for common health concerns. We understand that navigating the pharmacy aisle can be overwhelming, and our goal is to simplify that process with clear, accessible information.

What We Do

Our symptom checker uses AI-powered technology to:

  • • Assess your reported symptoms through guided questions
  • • Provide personalized recommendations for OTC products available in Australian pharmacies
  • • Offer general health information and self-care advice
  • • Help you understand when to seek professional medical care

🤖 AI-Powered Technology

WhichMedicine uses artificial intelligence (AI) to analyze your symptoms and generate personalized over-the-counter medicine recommendations. Our AI provides pharmacist-style guidance based on:

  • • Your reported symptoms and health profile
  • • Evidence-based medical information
  • • Australian pharmacy product availability
  • • TGA-approved medication guidelines

Important: All recommendations are AI-generated and should be verified with a qualified pharmacist or doctor before use. AI technology, while advanced, cannot replace professional medical judgment.

How It Works

1

Select Your Symptoms

Browse by body part or search for specific symptoms

2

Answer Questions

Provide information about your symptoms and health profile

3

Get Recommendations

Receive personalized suggestions for OTC products and self-care

4

Consult a Professional

Always verify recommendations with your pharmacist or doctor

ℹ️ Important: We Are Not Medical Professionals

WhichMedicine is an informational tool only. We do not provide medical diagnoses, prescriptions, or professional medical advice. Always consult qualified healthcare professionals for medical decisions.

Our Commitment

Free Service

WhichMedicine is completely free to use. We have no commercial interests, affiliate relationships, or financial incentives tied to specific products or brands. Our recommendations are based solely on symptom assessment and general product information.

Accuracy and Quality

We strive to provide accurate, up-to-date information by:

  • • Using evidence-based health information
  • • Referencing Australian health guidelines and TGA-approved products
  • • Regularly updating our database and algorithms
  • • Incorporating user feedback to improve recommendations

Privacy Protection

Your privacy is paramount. We:

  • • Do not sell or share your personal information
  • • Use encryption to protect your data
  • • Comply with Australian Privacy Principles
  • • Minimize data collection to only what is necessary

We are committed to protecting your privacy and ensuring the security of your data. Read our Privacy Policy to learn more.

Our AI Technology

WhichMedicine is powered by advanced artificial intelligence (AI) technology that analyzes your symptoms and health information to provide tailored OTC recommendations.

How Our AI Works

Our AI system processes your symptom information, considers your health profile (age, pregnancy status, allergies), and cross-references this with medical databases to suggest appropriate OTC products. The AI mimics the decision-making process a pharmacist might use when recommending over-the-counter treatments.

AI Limitations

While our AI is sophisticated, it has limitations. It cannot physically examine you, order tests, or account for all individual medical complexities. The AI provides general guidance that must be validated by healthcare professionals who can assess your complete medical situation.

Continuous Improvement

We regularly update our AI models with the latest medical information and user feedback to improve accuracy and safety. However, AI-generated advice should always be considered a starting point for discussion with your pharmacist or doctor.

Contact Us

We welcome your feedback, questions, and suggestions. Please reach out through our contact form

Thank you for trusting WhichMedicine as part of your health information journey. Remember, we are here to inform and guide, but your healthcare professionals are your best resource for medical decisions.