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Independent, plain-English guidance on over-the-counter medicines — made in Australia.

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WhichMedicine?

Medical Disclaimer

Last updated: 30 June 2026

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Medical disclaimer

This information is general in nature and isn’t a substitute for professional medical advice. Always read the label and follow the directions for use. Talk to your pharmacist or doctor about what’s right for you.

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This is NOT Medical Advice

The information provided by WhichMedicine is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

AI-Generated Content: All recommendations are generated by artificial intelligence technology. While our AI is trained on medical information, it cannot replace the expertise, judgment, and personalised care provided by qualified healthcare professionals.

On this page
  1. Not a Replacement for Professional Care
  2. Always Consult Healthcare Professionals
  3. Limitation of Liability
  4. Australian Therapeutic Goods Administration (TGA)
  5. Individual Circumstances Vary
  6. Information Accuracy
  7. Further Resources

Not a Replacement for Professional Care

WhichMedicine is a symptom assessment tool that provides general information about over-the-counter products. It does not replace consultation with qualified healthcare professionals including doctors, pharmacists, or other medical practitioners registered in Australia.

Always Consult Healthcare Professionals

You should always:

  • Consult your doctor, pharmacist, or other qualified healthcare provider before starting any treatment
  • Seek professional medical advice if symptoms persist or worsen
  • Read product labels and follow directions carefully
  • Inform healthcare providers of all medications you are taking
  • Consider your individual health conditions and circumstances
warning

Emergency Situations

Call 000 immediately if you are experiencing a medical emergency, including but not limited to:

  • Chest pain or difficulty breathing
  • Severe allergic reactions
  • Loss of consciousness
  • Severe bleeding or injuries
  • Suspected poisoning
  • Any life-threatening condition

For non-emergency health advice, contact Healthdirect Australia on 1800 022 222.

Limitation of Liability

To the fullest extent permitted by Australian law, WhichMedicine and its operators accept no liability for:

  • Any reliance placed on information provided through this service
  • Decisions made based on AI-generated recommendations from this tool
  • Any adverse outcomes resulting from use of suggested products
  • Errors, omissions, or inaccuracies in the information provided
  • Any delays in seeking professional medical care
  • Technical issues, service interruptions, or data loss

You use this service entirely at your own risk. Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.

Australian Therapeutic Goods Administration (TGA)

All over-the-counter medicines in Australia are regulated by the Therapeutic Goods Administration (TGA). Always check that products are TGA-approved and follow the directions for use.

Individual Circumstances Vary

Every person's health situation is unique. Factors such as age, existing medical conditions, allergies, current medications, and pregnancy status can significantly affect treatment suitability. This tool cannot account for all individual circumstances.

Information Accuracy

While we strive to provide accurate and up-to-date information, medical knowledge and product availability change regularly. We do not guarantee the completeness, accuracy, or timeliness of information provided.

Further Resources

  • Australian Department of Health
  • Therapeutic Goods Administration (TGA)
  • Healthdirect Australia - 24/7 health advice: 1800 022 222

By using WhichMedicine, you acknowledge that you have read, understood, and agree to this disclaimer.