Itchy, red, watery eyes from hay fever? Compare Naphcon-A, Zaditen and Cromo-Fresh eye drops — how they work, how fast they act, and which suits your situation.

The best over-the-counter allergy eye drops in Australia depend on your symptom pattern. For fast relief of itchy, red eyes during hay fever season, antihistamine drops such as Naphcon-A may ease symptoms within minutes. For longer-term management of allergic conjunctivitis, mast cell stabiliser drops such as Cromo-Fresh work best when started a few days before allergen exposure. Combination drops containing ketotifen (such as Zaditen) offer both antihistamine and mast cell stabilising action. If symptoms last beyond six weeks or include eye pain or vision changes, see an optometrist or GP.
If you have hay fever, there is a good chance your eyes cop the worst of it. Eye drops for hay fever and other allergies deliver the active ingredient straight to where you need it. Allergic conjunctivitis — the medical term for itchy, red, watery eyes caused by allergens like pollen, dust mites, or pet dander — affects an estimated 1 in 5 Australians. While antihistamine tablets help with sneezing and a runny nose, they often do not fully control eye symptoms. That is where allergy eye drops come in: they target the eye directly rather than treating your whole body.
But the eye drop aisle can be confusing. Some drops relieve symptoms after they start; others work best when used before exposure. Some are fine for long-term use; others should only be used for a few days. This guide breaks down the main types of allergy eye drops available over the counter in Australia, compares the most popular products, and helps you choose the right one.
Not all allergy eye drops work the same way. Understanding the four main types will help you pick the right product for your situation.
These block histamine receptors in the eye, providing fast relief from itching and watering. Ketotifen (found in Zaditen) is the standout because it also stabilises mast cells — giving it both immediate and preventative action. Onset is usually within minutes.
Sodium cromoglycate (found in Cromo-Fresh and Opticrom) prevents mast cells from releasing histamine in the first place. They work best when started before allergen exposure and used regularly. They take several days of consistent use to reach full effect, so they are better suited to prevention than acute relief.
Products like Naphcon-A and Albalon-A combine an antihistamine (pheniramine) with a vasoconstrictor (naphazoline). The vasoconstrictor rapidly shrinks swollen blood vessels in the eye, reducing redness. They provide the fastest visible relief but should only be used for a few days at a time — prolonged use of vasoconstrictors can cause rebound redness, where your eyes become redder than before you started.
Products like Systane are not true allergy drops — they do not contain antihistamines or mast cell stabilisers. However, they can help by washing allergens off the eye surface and soothing dryness and irritation that often accompany allergic eyes. They are safe for unlimited use and are a good add-on to medicated drops.
| Type | How it works | Onset | How long relief lasts | Best for |
|---|---|---|---|---|
Antihistamine + mast cell stabiliser (ketotifen — Zaditen) | Blocks histamine for fast relief and calms mast cells to reduce future flare-ups | Within minutes | Up to 12 hours per dose | All-round daily relief and prevention through allergy season |
Mast cell stabiliser (sodium cromoglycate — Cromo-Fresh, Opticrom) | Stops mast cells releasing histamine before symptoms start | Builds over several days of regular use | Ongoing while used 4x daily | Planned prevention — start a few days before allergen exposure |
Combination antihistamine + vasoconstrictor (Naphcon-A, Albalon-A) | Antihistamine eases itch while a vasoconstrictor shrinks blood vessels to settle redness | Within minutes | A few hours per dose | Fast, short-term relief of red, irritated eyes (3-5 days max) |
Lubricant / artificial tears (Systane) | Washes allergens off the eye surface and soothes dryness — no medicated action | Immediate comfort | Short — re-apply as needed | A gentle add-on to flush allergens and ease irritation |
Ketotifen is unique among OTC allergy eye drops because it is a dual-action agent: it blocks histamine receptors for fast symptom relief and stabilises mast cells to prevent future reactions. One dose lasts up to 12 hours, meaning twice-daily dosing is enough for most people. It is suitable for both adults and children aged 3 years and over. Zaditen is available as a multidose bottle or preservative-free single-dose units.
Naphcon-A is the pick for short bursts of fast cosmetic and symptom relief when your eyes are red, puffy, and irritated. The pheniramine helps with itch, while naphazoline shrinks the surface blood vessels so the redness settles quickly. That same vasoconstrictor effect is why it should stay a short-term option only: use it for too many days in a row and rebound redness becomes more likely.
If your allergy season is predictable and you want to get ahead of symptoms, sodium cromoglycate drops are an effective and affordable option. They work by preventing mast cells in the eye from releasing histamine and other inflammatory chemicals. The trade-off is that they need to be used 4 times daily and take a few days of regular use to reach full effect. Available as Cromo-Fresh (often the cheapest option) or Opticrom (brand name).
Contact lens wearers face a double challenge: allergens stick to lenses, worsening symptoms, and most medicated eye drops should not be applied while lenses are in. The best approach is to use Zaditen preservative-free single-dose units (remove lenses, apply, wait 15 minutes, reinsert) combined with preservative-free lubricating drops like Systane throughout the day to flush allergens and keep eyes comfortable. Preservative-free formulations are important because preservatives like benzalkonium chloride can accumulate in soft contact lenses and irritate the cornea.
Albalon-A contains the same combination of antihistamine (pheniramine) and vasoconstrictor (naphazoline) as Naphcon-A, typically at a lower price point. It provides the same fast relief from red, itchy eyes. Like Naphcon-A, it is for short-term use only (3-5 days). If you just need occasional rescue drops for a flare-up and want to keep costs down, Albalon-A is a practical choice.
| Product | Active Ingredient | Type | Onset | Dosing | Contact Lens Safe? | Approx. Price |
|---|---|---|---|---|---|---|
Zaditen | Ketotifen 0.025% | Antihistamine + mast cell stabiliser | Minutes | Twice daily | Remove lenses first; wait 15 min | $15-20 |
Naphcon-A | Pheniramine + naphazoline | Antihistamine + vasoconstrictor | Minutes | Up to 4x daily (max 3-5 days) | $12-16 | |
Albalon-A | Pheniramine + naphazoline | Antihistamine + vasoconstrictor | Minutes | Up to 4x daily (max 3-5 days) | $10-14 | |
Cromo-Fresh | Sodium cromoglycate 2% | Mast cell stabiliser | Days (preventative) | 4x daily | Remove lenses first | $10-14 |
Opticrom | Sodium cromoglycate 2% | Mast cell stabiliser | Days (preventative) | 4x daily | Remove lenses first | $12-16 |
Systane (lubricant) | Polyethylene glycol / propylene glycol | Lubricant / artificial tears | Immediate comfort | As needed | Yes (PF versions) | $10-18 |
Getting the technique right makes a real difference to how well your drops work. Follow these steps for the best results:
Antihistamine tablets like cetirizine (Zyrtec), fexofenadine (Telfast), and loratadine (Claratyne) treat the whole body — sneezing, runny nose, itchy throat, and eyes. But they sometimes fall short on eye symptoms alone. Here is when to consider each approach:
Most allergic eye symptoms are harmless and respond well to OTC drops. However, some eye symptoms need professional assessment. See your optometrist or GP promptly if you experience any of the following:
Zaditen is approved for children aged 3 years and over. Sodium cromoglycate drops (Opticrom) are generally approved from age 2. The combination antihistamine-vasoconstrictor drops (Naphcon-A and Albalon-A) are not recommended for young children — the minimum age varies, so always check the product label before use. If your child has persistent eye symptoms, see your GP or paediatric optometrist for personalised advice.
The safety data for allergy eye drops during pregnancy is limited. Sodium cromoglycate is generally considered one of the safer options due to its minimal systemic absorption, but you should always consult your GP or pharmacist before using any eye drops during pregnancy or breastfeeding.
There is no single best drop for everyone — it depends on your symptom pattern. For all-round daily relief and prevention, dual-action ketotifen drops (Zaditen) suit most people. For fast relief of red, irritated eyes over a few days, a combination drop like Naphcon-A may help quickly. For planned, longer-term prevention, a mast cell stabiliser like Cromo-Fresh or Opticrom is a good fit. Your pharmacist can help match a drop to your symptoms.
Antihistamine drops block histamine that has already been released, so they may relieve itch and watering within minutes — useful once symptoms have started. Mast cell stabilisers work earlier in the process, helping stop mast cells releasing histamine in the first place. They take several days of regular use to build up, so they work best when started before allergen exposure rather than as a rescue drop. Ketotifen (Zaditen) does both.
Zaditen is a brand of ketotifen eye drops, and stock can vary between pharmacies. If Zaditen is unavailable, ask your pharmacist whether a generic ketotifen eye drop is in stock, as this gives the same dual-action effect. If no ketotifen drop is available, your pharmacist may suggest a combination antihistamine drop like Naphcon-A for fast short-term relief, or a mast cell stabiliser like Cromo-Fresh or Opticrom for ongoing prevention. Check current availability with your pharmacist.
Some are, depending on age and product. Zaditen is approved from age 3, and sodium cromoglycate drops (Opticrom) are generally approved from age 2. Combination antihistamine-vasoconstrictor drops (Naphcon-A, Albalon-A) are not recommended for young children — the minimum age varies, so always check the label. For a child with ongoing or worsening eye symptoms, see your GP or optometrist rather than self-treating.
Combination drops with a vasoconstrictor (Naphcon-A, Albalon-A) should only be used for 3-5 days at a time. Daily-use drops like Zaditen, Cromo-Fresh and Opticrom can be used through allergy season, but if your symptoms have not improved after about 2 weeks of appropriate treatment — or last beyond six weeks — see your optometrist or GP. Get checked sooner if you have eye pain, vision changes, light sensitivity or discharge.
Allergy drops contain a medicated active ingredient (an antihistamine, mast cell stabiliser, or both) that targets the allergic reaction. Lubricating or artificial tear drops like Systane contain no allergy medicine — they simply moisten the eye and can wash allergens off the surface. Lubricating drops can soothe irritation and be used as often as needed, but they will not control an allergic reaction on their own. The two work well together.
It depends on the type. Mast cell stabilisers (Cromo-Fresh, Opticrom) and dual-action antihistamines (Zaditen) are designed for daily use throughout allergy season. Combination drops containing vasoconstrictors (Naphcon-A, Albalon-A) should only be used for 3-5 days at a time to avoid rebound redness. Lubricating drops like Systane can be used as often as needed.
Most medicated eye drops should not be applied while soft contact lenses are in. Remove your lenses before applying drops and wait at least 15 minutes (or as directed on the label) before reinserting. Preservative-free lubricating drops are the exception — many are safe to use over contact lenses. Check the specific product label or ask your pharmacist.
Antihistamine drops (Zaditen) and combination drops (Naphcon-A, Albalon-A) typically start working within a few minutes. You should feel noticeable itch relief within 3-5 minutes. Mast cell stabiliser drops (Cromo-Fresh, Opticrom) are preventative and take several days of regular use to reach full effect — they are not designed as rescue drops.
Yes. If OTC drops are not controlling your symptoms, your GP or ophthalmologist can prescribe stronger options such as olopatadine (Patanol), azelastine, or short courses of corticosteroid eye drops. Prescription drops are typically reserved for moderate-to-severe allergic conjunctivitis that does not respond to OTC treatment.
Yes. This is a common and safe combination. Oral antihistamines treat systemic symptoms (sneezing, runny nose, itch) while eye drops target local eye symptoms. They work through different routes and complement each other well. Check with your pharmacist if you are unsure about your specific combination.
Both contain the same active ingredient — sodium cromoglycate 2%. The main difference is branding and price. Cromo-Fresh is typically the more affordable option. Opticrom may be more widely stocked. They work identically, so choose whichever is cheaper or more readily available at your pharmacy.
This information is general in nature and isn’t a substitute for professional medical advice. Always read the label and follow the directions for use. Talk to your pharmacist or doctor about what’s right for you.

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